“Tim” went to Best Buy while recovering from surgery on his leg, not thinking he would have to do much lifting of a sound system he wanted to purchase.

Wrong!

There were only two left of the system he wanted to buy, one said “damaged” and the other only said “return”.

Kind of a dim situation already.

Add to that the fact that the salesperson was basically blowing him off and distracted the entire time. Tim decided he didn’t want the “damaged” one, so the salesperson loaded up. Then he said “You push it to the front” even though the salesperson knew Tim recently had leg surgery (he was probably on crutches as well).

So, Tim pushes the cart to the front and asks a salesperson near the door if he can get some help. This salesperson is much friendlier and tells him to ask the person by the door.

As usual, the Loss Prevention agent at the door calls for warehouse help to load and unload items and tells the customer to go pull up their vehicle. Tim does so.

When he arrives back at the door, there’s no one there to help him load, so he has to do it on his own.

Surely, in the time that it took Tim to get to his car, someone from the warehouse (usually in the back of the store) could have stopped what they were doing and came to the front to help a paid customer.

Maybe there were extenuating circumstances, who knows, but every customer who needs help shouldn’t be treated as a hindrance or a pain, they should be helped as much as they need, especially if they’re injured or disabled.

Source: User Technophoto on My3cents.com

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